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NaijakeyJobs | Receptionist/Customer Service Representative at SUMEC Machinery & Electric Company Limited

Receptionist/Customer Service Representative at SUMEC Machinery & Electric Company Limited

FULL_TIME | SUMEC Machinery & Electric Company Limited | Anambra | 110
(Posted on: Mon 30 Sep 2019)

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SUMEC Machinery & Electric Company Limited is one of the six core subsidiaries of SUMEC Group Corporation. The company is dedicated for years to the R&D and manufacture of machinery and electric products including power machinery, home appliances, electronic and electric products as well as auto parts. With markets in over 100 countries and regions around the globe, it is one of the largest enterprises in China for small-type power machinery products and home appliances.

We are recruiting to fill the position below:

Job Title: Receptionist/Customer Service Representative

Location : Anambra

Job Descriptions
Manage large amounts of incoming calls
Identify and assess customers needs to achieve satisfaction
Handle customer's complaints ,provide appropriate solutions,alternatives and follow up to ensure resolution
keep records of customer's interaction,process,customer's accounts and file documents.
Take the extra mile to engage customers.
Give customers information about products and service


Job Requirements
B.Sc/HND in Mass communication and other relevant course of study
MUST be resident in Onitsha
MUST have at least 2-3 years experience in customer service
MUST be computer literate
Proficient in English(Oral and Written)
Presentation skills
MUST be smart and very resourcesful
Open to Female Only

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: johnson@sumec.com.cn clearly indicating the "Job Title" as subject of your mail.

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