Customer Service Representative at Corporate World Wear


DONT MISS ANY JOB:


  • Full Time
  • Anywhere

Corporate World Wear

BE THE FIRST TO GET LATEST JOB ALERTS

Enter your email address to subscribe to latest Jobs notifications via your email


CLICK HERE TO JOIN OUR WHATSAPP GROUP FOR LATEST JOBS UPDATES

Corporate World Wear is an online fashion retail company with a special focus on corporate wears and the corporate world. We offer a wide range of products and services for the corporate world.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos



Job Description

  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Use telephones to reach out to customers and verify account information
  • Greet customers warmly and ascertain problem or reason for calling
  • Cancel or upgrade accounts
  • Assist with placement of orders, refunds, or exchanges
  • Attempt to persuade customer to reconsider cancellation
  • Inform customer of deals and promotions
  • Sell products and services
  • Compile reports on overall customer satisfaction
  • Resolve customer complaints via phone, email, mail or social media.

Job Qualification

  • OND qualification.

Application Closing Date
30th November, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

BE THE FIRST TO GET LATEST JOB ALERTS

Enter your email address to subscribe to latest Jobs notifications via your email


LET'S HELP YOU REVIEW YOUR CV TO RECIEVE A CALL BACK. Click Here

Enter your email to get latest job updates

You have successfully subscribed to the newsletter

There was an error while trying to send your request. Please try again.

naijakeyjobs will use the information you provide on this form to be in touch with you and to provide updates and marketing.